A
- AMENITIES
Please contact the Reception ( 9) if you need extra amenities. - AIRPORT
Faro Airport is 36 Km away from the Hotel, 40 minutes driving from Olhos de Água – Albufeira.
B
- BABYSITTING
In case you need a babysitter, please contact the Reception ( 9) 48 hours in advance. Service with extra cost, subject to availability. - BARS
5 bars at your disposal, 2 of them seasonal. Click here for more information. - BICYCLE
Information and renting at the Reception ( 9). Service available according availability and extra cost.
C
- CAR RENTAL
For information and reservations please contact reception ( 9). - CHECK-IN
From 16:00. - CHECK-OUT
Until 11:00. If you wish to leave later or extend your stay, please contact reception to check availability and conditions ( 9). - CHILDREN
Children must be accompanied by an adult at all times. The Hotel cannot be held responsible for any damage or accident in the Resort nor during any activity. - COPYING, SCANNING AND PRINTING
The hotel can provide copying, scanning or printing service:
- Copies and scans: price €0.20 per unit
- Free printing of boarding passes, vouchers and tickets: you can print your boarding passes, vouchers or tickets. Valid for one print per guest. - COT
If you need a cot please contact Reception ( 9). Free service. - CREDIT CARDS
Please check what type are accepted in our Hotel.
D
- DOCTOR
If you need medical assistance at the Hotel, please contact the Reception ( 9).
E
- ELECTRICITY
The local voltage is 220 volts - ENTERTAINMENT
The Hotel has at your disposal a daily program, 7 days a week with activities during the day and evening. For more information click here, check the Entertainment board available at Floor -1 or contact Reception ( 9). The Hotel is not responsible for any damage or accident during any activity.For more information - EXCURSIONS
Information and bookings at the Reception ( 9). - EXTRA BED
Please contact the Reception ( 9).
F
- FAIRS AND MARKETS
For further information, please contact the Reception ( 9). - FIRE
For safety reasons, please follow the safety instructions on the back of your room door. In case of fire, please do not use the lifts. In case of emergency, please call the Reception ( 9) immediately. - FITNESS ROOM
Open from 07:00 to 20:00. For more information please contact Reception ( 9). Access for people over 16.
I
- INTERNET
We have free Wi-Fi available in all the rooms and main common areas. Network: 3HB_Guarana | Password: 3hbhotels
Fill in the password in lowercase and keep your mobile data (4G) turned off while using Wi-Fi. - IRON
It is forbidden to iron clothes on top of the bed and other surfaces of the room. Contact Reception ( 9) for more information if you need to iron your clothes.
K
- KIDS CLUB
For children from 04 to 12 years. Subject to availability. For more information, please contact Reception (9).
L
- LAUNDRY
There is, at your disposal, laundry service (extra cost). Check the price list on your room. For further information, please contact the Reception (9). - LIFT
There are at least two lifts per building. Children are not allowed to use the lifts without adult surveillance. The Hotel will not accept any responsibility for any accident resulting of non-observance of this rule. - LOST AND FOUND
Please contact the Reception ( 9). - LUGGAGE SERVICE
After checking-out, if you wish to leave your luggage at the Hotel until departure please contact the Reception ( 9). You can also confirm the weight of your luggage in the scale next to the Reception (extra cost).
M
- MAIL
You may leave your post stamped mail at the Reception. If you need urgency or information, please contact the Reception ( 9). - MAINTENANCE
In case of damages in your room, please contact the Reception ( 9). - MASSAGE SERVICE
Service subject to prior reservation and availability. Service with extra cost. For more information contact the reception. - MESSAGES
The Hotel offers messaging service. Messages will be placed in the Reception. Free service.. - MULTIPURPOSE COURT
Available for basketball and football. Outside, next to Azeitona Restaurant. For access please contact Reception ( 9). Access subject to availability.
N
- NOT ALLOWED
Pets (except assistance dogs) and barbecues
O
P
- PARKING
The Hotel has indoor private parking; 15,00€/day. For access please contact Reception ( 9). The Hotel cannot be held responsible for any damage in vehicles nor for any loss or robbery of objects and valuables left inside the vehicle. - PHARMACY
Please contact the Reception to verify the nearest pharmacy service ( 9). - PLAYGROUND
Located next to Mini Club with several entertainment for children. Children should always be accompanied by an adult. The Hotel is not responsible for any damage.
R
- RECEPTION
Available 24h a day with multiple language service ( 9). - RESERVATIONS
For information and reservations, please use the email address guarana@3hb.com, phone +351 289 003 003 or check our website www.3hb.com. - RESTAURANTS
4 buffet restaurants at your disposal. Opening dependent on hotel occupancy. Oriental and Mediterranean restaurant subject to prior reservation and availability. To ensure a more special atmosphere at dinner time, it is not allowed to wear swimwear or sportswear, and in the case of men, sleeveless shirts. Check the menus daily at the entrance of the restaurants. Click here for more information. - ROOM CLEANING
The rooms are cleaned daily. If you wish not to be disturbed please place the "Please do not Disturb" sign on your room door in order to respect your privacy. If for any reason the cleaning of your room has not been done by 17:00 please contact reception ( 9). - ROOM SERVICE
Service available between 07:30 and 23:30. Service fee: 25€ per request. For requests or more information, please contact reception ( 9).
S
- SAFE
Available in all rooms. The Hotel waives any responsibility for values disappearance in the rooms or any other place of the Hotel. Free service. - SPORTS
The Hotel has several sports activities at your disposal. Click here for more information, check the Entertainment board available at Floor -1 or contact the Reception ( 9). - SWIMMING POOLS (Outdoor)
Please check, and respect, the rules and schedule displayed at the information boards located near the pools. The Hotel declines any responsibility for accidents caused by negligence. Please do not use towels and personal belongings to reserve sunbeds or parasols. Should that happen, towels and personal belongings will be removed and handled to the Reception. Please do not use the room towels at the pool or out of the Hotel. Request free pool towels at the reception with a deposit. Food is not allowed by the pool. Children must be accompanied by an adult at all times.
T
- TAXI SERVICE
Please contact Reception ( 9). Service provided by an entity external to the hotel, extra cost. - TELEPHONE
For room-to-room calls or to make national or international calls and learn the prices, please contact the Reception ( 9). - TELEVISION
Cable and satellite TV available. For further information, please contact the Reception ( 9). - TICKETS FOR WATER PARKS
Please contact the Reception ( 9).
W
- WAKE-UP SERVICE
Please contact the Reception ( 9).
VAT INCLUDED
3HB GUARANÁ **** | Falésia Guaraná Lda
Quinta do Milharó, Olhos de Água, 8200-591 Albufeira
RNET: 666 | 214